An IT quality engineer brings the assurance a product owner needs to accept a finished IT product. As an outsourced from, they have an external opinion that doesn’t align to the routine loyalties and biases of the Development company. The QA software tester is therefore able to align well with the end user of the software application and reach a more practical conclusion about he suitability of product for its intended purpose. In many cases, there is an added advantage of testing he software outside the Development environment which may be artificially induced to suppress errors or unintended operations. An open, liberal and basic configuration allows the software tester to operate the software in its mundane form to be able to observe, document and report on its efficiency.
QA software tester is needed by both the Developing team and the beneficiary. Both stakeholders need to assure themselves that what they are sending or receiving is fit for purpose so there is no embarrassment or disappointment on either side of the “IT” equation.